Shipping and Delivery
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
We ship to Australia, USA, Canada, Europe & UK.
The time frame for order delivery is divided into two parts:
- Processing time: 1 day
This refers to the time it takes for items to be shipped from the warehouse to the destination.
Australia: We are experiencing slight delivery delays during pandemic.
We process Australian orders within 1 business day.
Delivery times currently vary:
Where an item is located within Australia, it will be noted in the description and therefore you can expect delivery time to be minimal (usually within 5 to 7 business day for arrival)
Other stock is held across various locations worldwide including Europe, Asia and United States; therefore delivery times will vary depending on the location of the warehouse.
Some small to medium items may experience up to 3 weeks for delivery and Large items may experience 6+ weeks.
Please Note: Bulky/Heavy furniture items may incur an additional surcharge for delivery to regional areas in Australia ($50 to $100 depending on weight) We will contact you should this occur and you may opt to cancel your order if you wish and you will receive a full refund.
US orders are shipped by USPS, which is a US Postal Service product. After processing and leaving the US warehouse, items usually take between 8 – 10 days to arrive at their destination but can take longer from time to time. A tracking will be emailed to you as soon as your item is shipped. International delivery from other warehouses may take additional time, such as 4 to 8 weeks.
Thank you for your patience. We appreciate your understanding.